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Return Policy

WE CRE8 Return Policy

Our Commitment to Your Satisfaction:

At WE CRE8, we aim to ensure that every purchase you make is exactly what you wanted. If you find yourself not completely satisfied with your items, here is our return policy tailored to help.

Return Timeline and Process:

  • You have up to 10 days from the date of purchase to initiate a return. Please note, exchanges for different products are not permitted.
  • Items intended for return must be in their original condition, inclusive of boxes, covers, price tags, and must be accompanied by the original purchase receipt. For shoes, they must be undamaged and returned with their original box.

Product-Specific Return Policies:

  • Sleepwear is not eligible for returns or exchanges.
  • All items should be unopened and unused, with packaging undamaged. Opened or used products cannot be returned.

Additional Return Conditions:

  • A return processing fee of 19 SAR will be applied, which will be deducted from your refund amount.
  • In cases where you receive a damaged item, WE CRE8 will cover the return fee.
  • The return process, managed through our courier partner, is expected to complete within 10 business days.
  • Refunds will be issued after our team has thoroughly inspected the returned products to ensure they meet our return criteria.

Refund Process:

Upon successful verification of the returned items, your refund will be processed promptly. Our goal is to make this process as smooth and efficient as possible, ensuring you are satisfied with your experience.

Thank you for choosing WE CRE8. Your satisfaction and trust in our brand are of utmost importance to us.